Security

***ACH ALERT***

If you receive an email from "Net Teller Customer Support" requesting changes to your ACH payroll file, DO NOT REPLY. This email is not from Enterprise Bank.  We are currently researching this issue.  If you have any questions please contact us at 412-487-6048.

 

Email Phishing Scam Alert

If you receive the email below it is not from Enterprise Bank or a vendor of Enterprise Bank.  It is a fraudulent email.  Do not click on the links or respond in anyway.  All you need to do is delete the email.  If you have any questions please contact a CSR Specialist at 412-487-6048.

From: The Electronic Payments Association [mailto:ach@nacha.org]
Subject: ACH payment canceled

The ACH transaction (ID: 536640058170), recently sent from your checking account (by you or any other person), was rejected by the Electronic Payments Association.

Canceled transfer

Transaction ID: 536640058170
Reason of rejection See details in the report below
Transaction Report report_536640058170.doc (Microsoft Word Document)

13450 Sunrise Valley Drive, Suite 100
Herndon, VA 20171

2011 NACHA - The Electronic Payments Association

 

Email Phishing Scam Alert

If you receive the email below it is not from Enterprise Bank or a vendor of Enterprise Bank.  It is a fraudulent email.  Do not click on the links or respond in anyway.  All you need to do is delete the email.  If you have any questions please contact a CSR Specialist at 412-487-6048.

From: "support@digitalinsight.com" <support@digitalinsight.com>

Subject: Password Change Notification

Dear Customer,

This message is mailed to you regarding your online banking user password has been expired.

Set up a new user password by following these steps:

1. Please use this link to log into your online banking https://www.myinvestorsbank.com/onlineserv/CM/ and entering the temporary password below.

Your temporary password is: jsdfbHJdscb2bdf

2. You will then be prompted to change your password.

This temporary password will expire in 24 hours.

 

Email Phishing Scam Alert

If you receive the email below it is not from Enterprise Bank or a vendor of Enterprise Bank.  It is a fraudulent email.  Do not click on the links or respond in anyway.  All you need to do is delete the email.  If you have any questions please contact a CSR Specialist at 412-487-6048.

From: U.S. Bank Alerts [mailto:1800USBanks@usbank.com]

Subject: Reissue/Replacement Card Alert

A new check card has been issued for your card.  Please contact 877-595-6256 or Secure Mail if this request should not be performed.

For your protection, U.S. Bank automatically alerts customers when personal information changes on our systems.  If you did not initiate the action noted above or need assistance related to this Security Alert, CLICK HERE.  Please do not reply to this message.

 

 

To Our Deposit Clients:

Effective February 1, 2012, Enterprise Bank will be adding Harland Clarke as our new business and consumer check vendor.  Enterprise Bank will no longer utilize Deluxe for our check printing needs.

In order to make this an easy transition for our clients, the next time you need to re-order checks or deposit tickets please feel free to forward your Deluxe re-order form to one of our Client Service Representatives (CSR).  You can either mail the re-order form to their attention at 4091 Mt. Royal Boulevard, Allison Park, PA 15101.  However if you prefer you can contact one of them by telephone at 412-487-6048.

One of the CSR's will personally convert your order to Harland Clarke using your existing check order history.  After the initial order with Harland Clarke, as in the past you will be able to mail in your reorder form or contact our office for assistance.

Chuck Leyh

President-CEO

 

Email Phishing Scam Alert

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being from the FDIC.  The e-mails appear to be sent from various "@fdic.gov" e-mail addresses, such as "subscriptions@fdic.gov," "alert@fdic.gov," or "accounts@fdic.gov."

They have subject lines that read: "FDIC: Your business account" or "FDIC: About Your Business Account."

The e-mails are addressed to "Business Customer" or "Business Owner" and state "We have important information about your bank" or "...financial institution."  They then ask recipients to "Please click here to find details."

They conclude with, "This includes information on the acquiring bank (if applicable), how your accounts and loans are affected, and how vendors can file claims against the receivership."

These e-mails and the link included are fraudulent and were not sent by the FDIC.  Recipients should consider the intent of these e-mails as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers.  Recipients should NOT access the link provided within the body of the e-mails and should NOT, under any circumstances, provide any personal financial information through this media.

For more information on this alert and all other FDIC special alerts visit the FDIC's website at www.fdic.gov/news/news/specialalert/2011/index.html

 

Email Phishing Scam Alert

If you get emails purported to be from the Federal Reserve regarding rejected wire transactions on your account or from NACHA regarding rejected ACHs on your account, they are phishing scams.  The Fed and NACHA will not contact you directly, nor would they have access to your email address.  Only Enterprise Bank would contact you about this type of transaction.  Please just delete, and DO NOT OPEN.